Five things to keep in mind before startingġ. So if you find yourself needing to provide help for a family member, friend or co-worker, and you're not available to do so in person, here's how to quickly get their Windows 10 computer connected to yours through Quick Assist. That makes Quick Assist a great teaching tool: The person remote-controlling the computer can demonstrate how to use a particular program or perform a particular task. In this way, the person controlling the computer remotely can diagnose or fix a problem with it - for example, by running an anti-malware program or uninstalling a troublesome hardware driver.Īnd unlike some remote-access tools such as Microsoft's older Remote Desktop Connection, Quick Assist doesn't blank out the screen of the computer being controlled remotely - users at both computers see the desktop of the PC being controlled. As you likely know, remote-access applications allow two computers to connect over the internet so that a person at one of them can remotely control the other.

So, if you’re helping someone troubleshoot printing issues, they’ll have to test the printer on their end.Among the new features that Microsoft rolled out with last month's Anniversary Update to Windows 10 is an app called Quick Assist - a remote-access tool that is especially designed to work with Windows 10 systems. However, this isn't the case with Quick Assist. Various tools, such as TeamViewer, make it easy for you to print out documents remotely. You Can’t Use Quick Assist to Print Remotely So, if you want to send texts or some helpful links, you’ll need to communicate via email, phone, or social media platforms. Quick Assist doesn’t allow you to copy and paste text from one device to the other. You Can’t Copy and Paste Text With Quick Assist

For file sharing, you’ll need to use other software programs such as OneDrive. However, Quick Assist doesn’t support this.

You Can’t Drag and Drop Files With Quick AssistĪ couple of remote connection tools allow you to drag and drop files from one device to the other. And to avoid any issues, you’ll need to ensure that your internet connection is stable. You can only use Quick Assist if you’re connected to the internet. Quick Assist Requires an Internet Connection

Quick assist windows 10